Designed to be used in conjunction with any of our ERP offerings or as a stand-alone via an alternative data feed, K3 CRM can be deployed as a full retail solution or as an independent solution.
K3 CRM helps you manage all of your marketing and customer service activities to build up a 360° view of your customers, improve the perception of your business in the eyes of your customers and drive up customer retention through improved service and better communication.
Why choose K3 to deliver this solution?
- Build up a more intimate profile of the customer base
- Improve customer service through increased responsiveness and understanding to build customer loyalty and decrease customer agitation
- Cross sell and up sell more effectively by offering customers products that complement previous purchases
- Reduce costs and increase customer revenues by targeting the correct customers with the correct products or promotions; increasing the likelihood of a sale and preserving the marketing
- Manage the way in which customers want to communicate with your business