Built on the Microsoft Dynamics platform, K3 have developed a POS solution that addresses the needs of retailers wishing to give an enhanced shopping experience.
Enhance the Customer Experience
Shopping begins long before a customer visits a store - through the web, catalogues or via social media. Once the customer decides to visit the store they expect a good customer experience, and a Point of Sale solution that allows data to flow seamlessly between the different shopping channels is vital to meeting those expectations.
Real-time Data at Point of Sale
Customer details captured online should be available in store, and vice versa. If a customer places an order online for store collection, making the collection process should be as simple and quick as it was to place their order. Access to customer history should be available no matter where the originating transactions take place.
K3's POS systems are driven by access to real-time customer information. These systems can integrate with existing and new technology to maintain a retailer's competitive edge, as well offer an inherent flexibility to deliver personalised, up-to-the-minute and targeted customer service.